Terms of Service
Last updated 31 July 2026
These Terms of Service ("Terms") govern your access to and use of HROne ("HROne", "we", "us", "our"), a cloud-based enterprise resource planning platform. By creating an account or using the service, you agree to these Terms. If you use HROne on behalf of an organization, you accept these Terms on its behalf and confirm that you are authorized to do so.
1. The service
HROne provides modular ERP software — including human resources, payroll, finance, inventory, purchasing, sales, and related tools — delivered over the internet. We may add, change, or remove features from time to time to improve the service.
2. Early access
HROne is currently offered on an early-access basis. Features may change and the service is provided without the availability, performance, or support commitments of a general release.
Do not rely on HROne as your sole system of record until you have independently verified that it meets your operational, accounting, and legal requirements.
3. Accounts and eligibility
You are responsible for the activity that occurs under your account and for keeping your credentials secure. Notify us promptly of any unauthorized use.
You must be at least 18 years old and able to enter into a binding contract to use HROne.
4. Your data
You retain all rights to the data that you and your users submit to HROne ("Customer Data"), including employee, payroll, and financial records. You grant us a limited license to host, process, and transmit Customer Data solely to provide, secure, and maintain the service.
You are responsible for having the necessary rights and lawful basis to submit Customer Data, including any personal data about your employees. Our handling of personal data is described in the Privacy Policy.
5. Acceptable use
You agree not to misuse the service: no unlawful activity, no attempt to breach security or access data that is not yours, no reverse engineering except as permitted by law, no reselling of the service, and no uploading of data you do not have the right to use.
You will comply with all laws applicable to your use of HROne, including data-protection, tax, and employment laws.
6. Fees and payment
Where paid plans are offered, fees are billed in advance for the billing cycle shown at purchase and are non-refundable except where required by law.
During early access, some features may be provided free of charge. We will give reasonable prior notice before we begin charging for a feature you currently use for free.
7. Third-party services
HROne relies on third-party providers for authentication, hosting, data storage, and AI features. Your use of the service is also subject to those providers' terms where applicable, and we are not responsible for their acts or omissions.
8. Intellectual property
HROne, including its software, design, and branding, is owned by us and our licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the service and transfer no ownership to you.
9. Disclaimer of warranties
The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
HROne does not provide legal, tax, accounting, or payroll-compliance advice. Outputs such as tax calculations, ZATCA e-invoicing documents, GOSI/WPS payroll figures, and reports are tools that you are responsible for reviewing and verifying before relying on them.
10. Limitation of liability
To the maximum extent permitted by law, HROne will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data.
Our total aggregate liability arising out of or relating to the service will not exceed the amounts you paid to us for the service in the twelve months before the event giving rise to the claim (or a nominal amount where the service was provided free of charge).
11. Indemnification
You agree to indemnify and hold HROne harmless from claims, losses, and expenses arising from your Customer Data, your use of the service, or your violation of these Terms or applicable law.
12. Term and termination
You may stop using the service at any time. We may suspend or terminate your access if you materially breach these Terms or if required to protect the service or comply with law.
On termination, your right to use the service ends. You may export your Customer Data before termination; after a reasonable retention period, Customer Data may be deleted as described in the Privacy Policy.
13. Governing law
These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to its conflict-of-law rules. Disputes will be subject to the competent courts of Saudi Arabia, unless applicable law requires otherwise.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice. Your continued use of the service after the changes take effect constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms? Contact us at info@hr-one.app.